Answers emergency calls 24/7
Emergency calls answered in seconds, day and night
For plumbers, heating and boiler service, electricians and locksmiths. The AI receptionist picks up every call, finds out what has happened and how urgent it is, and passes the address to your on-call technician straight away. From €349 a month.
Heating Service AI
AI dispatcher · WhatsApp
TranscriptHi, our heating has stopped. The radiators are cold and the boiler is showing some error. Can someone come?
02:14I’m sorry to hear that, let’s sort it out. First, for your safety: can you smell gas, or is water leaking anywhere?
02:14No, nothing like that.
02:15Good. Please send me a photo of the boiler display and the pressure gauge.
02:15- 02:15
- Error E9 · pressure 0.4 bar
- Earliest visit: today 8:00–10:00
Thank you. I’ll pass error E9 and the pressure of 0.4 bar on to the technician. The earliest visit is today between 8:00 and 10:00, and the call-out fee is €45. Shall I book it?
02:16Book 8:00–10:00
02:16- Job sent to the technician on Telegram
Job assigned
- Problem
- No heating, error E9, 0.4 bar
- Visit
- Today, 8:00–10:00
- Technician
- Mark
- Call-out
- €45
Mark will call you 15 minutes before he arrives.
02:16
Where emergency services lose jobs
A customer with a burst pipe or a cold house does not leave a message. If nobody picks up, they call the next number in the search results.
Calls while you are on a job
Your hands are busy under a sink or at a boiler, and the phone keeps ringing. Every missed call is a job for someone else.
Nights and weekends
Urgent calls come when the office is closed. Someone has to answer them, or they go to a competitor.
First frosts and peak days
When the heating season starts, everyone calls at once. The line is busy, and customers do not wait.
What the AI receptionist does
- Answers every call and message at once, 24/7 — on your current number
- Asks the right questions: what happened, where, is water leaking, is there a smell of gas, is the power on
- Tells a real emergency from a routine job and follows your rules for each
- Gives safety advice from your script: turn off the water, leave the room if there is a smell of gas, call 112 if needed
- Wakes the on-call technician only for real emergencies and sends him the address and details
- Books routine jobs into free slots and quotes your call-out price
What missed emergency calls cost you
Put in your own numbers: calls you miss in a week, an average job, and how many of those callers would have become customers.
You are losing about
€2,600 per month
A rough estimate: put in your own numbers.
Pricing
For emergency services we usually recommend the voice receptionist, or the AI dispatcher if you have several technicians in the field.
AI chat receptionist
For salons, clinics, car services and shops whose customers write.
€179 / month
+ €590 one-time setup
- WhatsApp, Telegram, Instagram, Messenger and website chat
- Up to 1,000 conversations a month
- Books customers straight into your calendar
- Knowledge base built from your price list and FAQ
- Replies in English, Estonian, Latvian and Russian
- Monthly review of conversations and answer tuning
Most popular
Voice AI receptionist
For businesses whose customers call — including nights and weekends.
€349 / month
+ €1,190 one-time setup
- Everything in the chat receptionist
- Answers calls 24/7 on your current number
- 400 minutes of calls a month included, then €0.25 per minute
- Transfers the call to staff when a person is needed
- Calls back missed callers
- A short summary of every call by email or Telegram
AI dispatcher
For field-service teams: heating, air conditioning, plumbing, electrical.
from €690 / month
+ from €2,900 one-time setup
- Everything in the voice receptionist
- Sorts urgency: emergency, repair or maintenance
- Assigns technicians by area, skills and schedule
- Sends the job to the technician and the arrival time to the customer
- Works with your calendar or field-service system
- Optional one-tap confirmation by your dispatcher
Prices exclude VAT. Billed monthly with no long-term contract: cancel with 30 days’ notice.
Launch in three steps
- CallWe go through your services, areas, call-out prices and what counts as an emergency.
- Script and testWe write the script, set up call forwarding and test it with you on real situations.
- LaunchCalls go to the agent at the times you choose. Every week we review the calls and improve the answers.
Questions
Do we have to change our phone number?
No. You keep your number and forward calls to the agent — for example at night, at weekends or when the line is busy.
What if there is a smell of gas or real danger?
The agent follows your safety script: it asks the caller to leave the room and call the gas emergency service or 112, and alerts your on-call technician at once. It does not give technical advice that could be dangerous.
Will the technician get the details?
Yes. He gets the address, a short description, the customer’s phone number and the urgency by SMS, WhatsApp or Telegram — whichever you use.
How much of our time does it take?
About an hour for the first call and a short test before launch. We do the rest.
Which languages does the agent speak?
English, Estonian, Latvian and Russian — it answers in the caller’s language.
Stop losing night calls
Tell us about your service and the areas you cover. We will send you an outline of the script and an exact price.
Or message us directly: