Solutions by industry
Same technology, different jobs. Here is what AI receptionists and dispatchers do in different kinds of business.
Emergency services 24/7
A call at night is a customer who needs help right now. If you do not answer, they call the next number in the search results. The agent answers at once, tells an emergency from routine work and wakes the engineer on duty only when it is really needed.
Plumbers
A pipe has burst and water is leaking to the neighbours. Can you come now?
- Takes emergency calls at night and at weekends
- Tells the caller to shut off the water and passes the address to the plumber on duty
- Books routine jobs into free slots
Air conditioning, ventilation and heating
The office air conditioner stopped cooling. When can you come?
- Takes repair and service requests at any hour
- Answers every call at once in peak season and assigns jobs to technicians
- Sends callers who smell gas straight to the gas emergency service
Electricians
The circuit breaker tripped and will not switch back on.
- Takes urgent calls and installation requests
- Passes dangerous situations to the electrician on duty at once
- Books routine work into the calendar
Locksmiths
I slammed the door and my keys are inside.
- Answers at once, any time of day or night
- Asks for the address and type of lock and passes the call to the nearest locksmith
- Quotes the call-out price from your price list
Towing and roadside assistance
My car will not start on the motorway near Sigulda.
- Takes calls 24/7 in Latvian, Estonian, Russian and English
- Asks for the location, car model and what happened
- Passes the job to the driver and tells the customer the arrival time given by the dispatcher
Roofing and leaks
The roof is leaking after the snowfall and there is a stain on the ceiling.
- Takes urgent leak reports
- Asks for photos, the address and the roof type
- Books an inspection and a quote
Bookings
Here the agent takes over the calendar: it books, moves and cancels appointments and reminds customers so they do not forget to come.
Car services and tyre shops
How much is an oil change on a Golf 7, and when can I come in?
- Answers from your price list for common jobs
- Books free slots on the lift
- Reminds customers about seasonal tyre changes and servicing
Clinics and dentists
When is the next dentist appointment?
- Books with the right specialist and sends reminders
- Answers about preparation, prices and documents
- Never gives medical advice and passes such questions to the doctor
Veterinary clinics
My dog ate something it should not have. Can we see a vet today?
- Books appointments and reminds owners about vaccinations
- Passes urgent cases to the vet on duty straight away
- Never gives medical advice
Beauty salons and specialists
Any free slot for a manicure on Friday after six?
- Books with the right specialist
- Moves and cancels appointments without calls
- Sends a reminder the day before
Fitness clubs and studios
Can I come to a trial Pilates class on Wednesday evening?
- Books trial and group classes
- Answers about timetables, memberships and prices
- Reminds members about classes and renewals
Language and driving schools
When does the next Latvian course start?
- Answers about schedules, levels and prices
- Books a trial lesson or placement test
- Collects requests for the waiting list
Leads and sales
The agent answers the first question at once, asks for the details and hands your manager a ready client, not just a phone number.
Real estate agencies
Is the flat in Teika still available? Can I see it on Saturday?
- Answers about listings and terms
- Asks about budget, area and timing
- Books viewings into the agent’s calendar
Property management and rentals
The heating in my flat is not working. Who do I tell?
- Takes tenant requests around the clock
- Passes emergencies to the duty service straight away
- Answers questions about bills and meter readings
Car dealers and rentals
Do you have a Škoda Octavia in stock? Can I test-drive it on Saturday?
- Answers about stock, trims and terms
- Books test drives and car pick-ups
- Hands the customer and their wishes to a sales manager
Renovation, cleaning and moving
How much is a deep clean of a 60 m² flat?
- Gives an estimate from your price list
- Asks about the scope, address and date and requests photos
- Books a free day
Legal and accounting services
I want to set up a company in Latvia. Where do I start?
- Takes enquiries in the evening and at weekends
- Asks what the matter is and how urgent it is
- Books a consultation and never gives legal advice itself
Online stores
Do you have this sofa in grey? When can you deliver to Jūrmala?
- Answers about stock, sizes and delivery
- Shares order status
- Handles returns by your rules
Restaurants and hotels
Guests and tourists write and call in different languages and at any hour. The agent answers each of them in their own language.
Restaurants and cafés
Do you have a table for eight on Friday at seven?
- Books tables and confirms reservations
- Answers about the menu, opening hours and parking
- Takes requests for banquets and corporate events
Hotels and guesthouses
Do you have a double room this weekend? Is there parking?
- Answers about free rooms and terms
- Takes bookings or links to your booking page
- Sends check-in information
Your business
Would it work for us?
If customers often ask the same questions, call with urgent problems or book by time slot, an AI receptionist will almost certainly help. Describe your case and we will give you an honest answer.
Tell us about your business
Write down the questions your customers ask most. We will show you how the agent handles them.
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